I don’t know about you, but I am actually happy if my flight gets delayed more than 3 hours. I am usually quite flexible and without a fix schedule I don’t mind waiting at the airport knowing that there will be some kind of compensation involved, which in the end will pay for both the flights and part of the holiday.
I have had my fair and square of delayed flights, lost or damaged luggage, even denied boarding twice! But every time I remained calm and thought about the amount of money my wasted time will be paid with.
Because I work online I usually carry my laptop with me wherever I go so if my flight is delayed I just look for a plug around the airport and connect to the internet. There’s always something that is waiting to be done.
What are your rights as a passenger?
It’s important to know that you have rights as a passenger and in the EU they are regulated much more than on other continents. You will find the complete list with the passenger’s rights in the Regulation 261/2014 of the European Parliament.
My flight has been delayed more than 2 hours at departure
If your flight has been delayed for less than 3 hours you will not receive financial compensation.
However, when your flight is announced as delayed more than 2 hours make sure that the airline informs you about your rights and that they also offer you a food voucher. If you buy your own food, make sure to keep the receipts so that you can claim a reimbursement from the airline.
My flight has been delayed more than 3 hours at arrival
If your flight has been delayed for more than 3 hours at arrival (this is very important!) then you will receive financial compensation as shows below:
Amount in EUR
|250||1 500 km or less|
|400||More than 1 500 km within the EU and all other flights between 1 500 and 3 500 km|
|600||More than 3 500 km|
Also, if the travel disruption happens overnight, then the airline should provide you with accommodation. This happened to me recently, when not only that my flight from London to Bucharest was delayed, but the aircraft that arrived was smaller so me and other 20 people had to be denied boarding. The airline provided taxis to go from one airport to another (as the next flight option was the following day from Luton Airport and we were at Gatwick) and accommodation in a hotel. Besides this, we have also received compensation for the delay.
How to ask for compensation on a delayed flight?
There are two options to ask for compensation if your flight is delayed for over 3 hours at arrival. You can either do it yourself or hire a company like Flight Delays Claims 4 U to do it for you. In any case, you should make your claim as soon as possible.
If you do it yourself you will have to contact the airline and either fill in a form on their website or send them an email. You will have to dig a little bit on their website to find this page, but it exists and every airline is obliged to have it. Then you will have to negotiate with the airline.
If you hire a company to do it on your behalf then all you have to do is provide them with some information and wait until the compensation is sent to your account. Also, you should know that if you hire a company you will only pay a percentage of your compensation if the claim is successful. If it’s not, you won’t pay anything.
Disclaimer: This post has been written in collaboration with Flight Delays Claims 4 U.
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